Account and sign-in
Get help accessing your account, updating your profile, restoring your artist name, or deleting your account.
Help center
BookingPilot Support
Need help with the app, have feedback, or want to request a feature? Contact the PilotSuite flight crew and we'll help you get back to booking gigs.
Direct support
Email our support team
For app issues, account questions, general feedback, or feature requests, email us at:
flightcrew@pilotsuite.designInclude the email on your BookingPilot account, your device or browser, the app version, and what happened. Screenshots are welcome. Never send your password, full payment-card number, or store credentials.
BookingPilot is operated and supported by PilotSuite LLC.
Common support topics
Subscriptions and purchases
We can help verify Pro or Premium access and troubleshoot purchase restoration across iPhone, Android, and web.
Pitches and venue replies
Tell us if a pitch was not delivered, a venue reply is missing, or a booking notification did not arrive.
Gigs, calendars, and invoices
Ask about gig details, reminders, calendar sync, income tracking, invoice creation, or PDF sharing.
Account and data choices
Review how BookingPilot handles information or use the public account deletion page to remove your account and associated data.